Personal data processing policy

This policy explains how Quasar Tecnología SAS processes the personal data you provide through this site, in accordance with Colombian Law 1581 of 2012 and its implementing regulations. The Spanish version prevails in case of discrepancy.

Data controller

Quasar Tecnología SAS, tax ID (NIT) [NIT], based in Bucaramanga, Colombia. Email: contacto@quasartecnologia.com. WhatsApp: +57 310 233 6208.

Data we collect

Contact form: first and last name, email, country, mobile phone, company or organization, job title, sector, interest and message. Subscription: first and last name, email, country, company and sector. Chat with the AI agent: the messages you type. Minimal technical server data (IP address and browser) for security purposes.

Purposes

To handle and answer your requests; to send you articles and news if you authorized it; to protect the site against abuse; and to comply with legal obligations.

Authorization

We request your prior, express and informed authorization through an unchecked box. Authorization to receive articles is separate and optional. You may revoke it at any time.

Data subject rights

You may access, update and correct your data; request proof of the authorization; be informed about how your data is used; file complaints with the Colombian Superintendence of Industry and Commerce; revoke the authorization and request deletion of your data where applicable.

How to exercise your rights

Write to contacto@quasartecnologia.com. We answer queries within a maximum of 10 business days, extendable by 5 more business days, and claims within a maximum of 15 business days, extendable by 8 more business days, as the law provides.

Processors and data transmission

To operate the site we use providers that process data on behalf of Quasar: Cloudflare (hosting and anti-bot verification), Sender (email delivery and newsletter) and Anthropic (AI chat processing). Some may be located outside Colombia. We require security and confidentiality measures.

Retention

We keep data as long as necessary for the stated purposes and to comply with legal obligations. Subscription data is kept until you revoke your authorization.

Minors

This site is not aimed at minors and we do not knowingly collect data from minors.

Security

We apply reasonable security measures, such as encrypted connections (HTTPS), data validation and restricted access.

Changes

We will publish any change to this policy on this page.

Effective from 23 September 2026.